Customer Service Representative
Mission Viejo, CA Temporary $25.00 - $25.00/hr Onsite

Job Description

Customer Service Specialist - $25/hr | Full-Time

Are you someone who loves helping customers, thrives on a busy phone line, and enjoys being the go-to person for getting things done? This growing team is looking for a Customer Service Specialist who brings positivity, professionalism, and strong communication skills to a fast-paced office environment.

Why You'll Love This Role

You'll join a tight-knit team of three, supporting a well-established brand known for innovative products in the aesthetic/medical space. This is a role where you'll be trusted, supported, and busy in all the best ways - every day makes an impact.

Position Details

  • Pay: $25/hour
  • Schedule: Monday-Friday, 8:30 AM-5:30 PM (onsite, not flexible)
  • Environment: Collaborative, fast-moving, and highly customer-focused

Who We're Looking For

  • 2+ years of office-based customer service experience required
  • Comfortable navigating and updating data in Excel
  • Confident, articulate phone presence - you'll be speaking with customers all day
  • Degree not required

A Day in the Life

  • Handle 20-30 incoming calls per day with a helpful, solution-oriented mindset
  • Support customers with order entry, product details, tracking updates, and general inquiries
  • Input orders accurately and efficiently while maintaining clean, organized data
  • Collaborate closely with your team of three to keep operations running smoothly
  • Communicate cross-functionally to ensure customers receive quick, clear, and accurate support

What Makes This Role Great

  • You'll be the voice of the brand - trusted to provide excellent service every time
  • Stable hours, a consistent workload, and a team that truly works together
  • Opportunity to grow in a company doing meaningful work in the aesthetic/medical field

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Job Reference: JN -022026-415448